Return Policy

If you feel that you have received a faulty item, please email info@puruslabs.net with your name, order number, date of purchase and pictures of item including flaw and batch number if applicable. Please allow at least 48 hours for us to approve the return, and, if approved, we will send you a postage slip via email to ship back the faulty product for testing and issue a full refund or exchange for the item in question. We currently do not accept returns or exchanged for undamaged items.